FAQ - Supersavings

Shipping Information

What is Supersavings.lk?

We all enjoy a good bargain! Supersavings.lk is a great online portal offering the best discounts in Sri Lanka for you to enjoy, just a click away. Supersavings.lk, offers its customers the finest quality of products and unbelievable experiences at exceptional discount rates!

How do I become a member at Supersavings.lk?

Sign up by clicking the Register button. We will keep you updated about our mind-blowing offers through E-mail notification.

How do I buy from Supersavings.lk?

Visit www.supersavings.lk. Select your desired product, Add them to your cart, enter the necessary details and that’s it!

If you require further assistance or are unable to access our website, feel free to Contact us at 0112508090 / 0114389415 / 0727508090

Is Supersavings.lk a safe website to use my credit card on?

Payment is done directly through Sampath Bank & Nations Trust Bank’s highly secure payment gateway. Under no circumstances will we store your credit card information on our system. Additionally Supersavings.lk is protected with 256 bit SSL Certificate so stay assured

FAQ Second Version

How do I track my order?

You can know the status of your order either on your account page or on the track order status page

Do I Need an Account to Place an Order?

No, You can use guest checkout while placing the order. Anyways having a supersavings.lk account is highly recommended as you can easily track your order, view order history etc.. Creating an account is very simple visit my account page – enter the details and you are done!

How will you use my email address?

We will not spam your email with useless information or third party emails. We will be sending emails on following occasions;

– Updating you on our great deals
– Information about the goods and services you purchased.
– Asking for your feedback to enhance the quality of our services occasionally.
– We would be communicating through E-mail to solve any disputes or complaints.

Do you accept cash payments?

Yes, we do accept cash payments at our showroom (162, Galle Road, Colombo 04).

What if I photocopy my order and try to redeem it more than once?

Each order possesses a unique serial number generated by our system in order to assure that each voucher is a one-off redemption.

Can I use the Supersavings.lk voucher with other promotions given by featured businesses?

It can be coupled with other promotions if it is mentioned on our Terms and Conditions or if the featured business allows it at the point of redemption. Otherwise the vouchers cannot be used with other promotions.

Will I be able to cancel or return my order?

If the payment is already made, the order cannot be cancelled hence you won’t be refunded.

What do I do if I don’t get an email?

The Emails maybe blocked or filtered hence contact us with the issue, we shall fix it up for you.

How can my business be featured on Supersavings.lk?

There are several ways for your business to be featured on our website. You can contact us regarding the same through E-mail or telephone. Our customer representatives will be in touch with you personally by visiting your business physically, through email or telephone conversation.

Where is Supersavings.lk located?

Address: 162, Galle Road, Colombo 04.
Tel: +94 (0) 112508090 / +94 (0) 114389415
Email: info@supersavings.lk