Frequently Asked Questions

[vc_row][vc_column][vc_custom_heading text=”Shipping Information” font_container=”tag:h2|font_size:25px|text_align:left|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”faq-page-title”][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]

What is Supersavings.lk?

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How do I become a member at Supersavings.lk?

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How do I buy from Supersavings.lk?

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Is Supersavings.lk a safe website to use my credit card on?

Payment is done directly through Sampath Bank & Nations Trust Bank’s highly secure payment gateway. Under no circumstances will we store your credit card information on our system. Additionally Supersavings.lk is protected with 256 bit SSL Certificate so stay assured[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”FAQ Second Version” font_container=”tag:h2|font_size:40px|text_align:center|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1458140045264{margin-top: 30px !important;margin-bottom: 10px !important;}”][/vc_column][/vc_row][vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”How do I track my order?” el_id=”1459864665894-b82f7067-8407″]You can know the status of your order either on your account page or on the track order status page[/vc_toggle][vc_toggle title=”Do I Need an Account to Place an Order?” el_id=”1459864765251-4a22323b-b290″]No, You can use guest checkout while placing the order. Anyways having a supersavings.lk account is highly recommended as you can easily track your order, view order history etc.. Creating an account is very simple visit my account page – enter the details and you are done![/vc_toggle][vc_toggle title=”How will you use my email address?”]We will not spam your email with useless information or third party emails. We will be sending emails on following occasions;

– Updating you on our great deals
– Information about the goods and services you purchased.
– Asking for your feedback to enhance the quality of our services occasionally.
– We would be communicating through E-mail to solve any disputes or complaints.[/vc_toggle][vc_toggle title=”Do you accept cash payments?”]Yes, we do accept cash payments at our showroom (162, Galle Road, Colombo 04).[/vc_toggle][vc_toggle title=”What if I photocopy my order and try to redeem it more than once?”]Each order possesses a unique serial number generated by our system in order to assure that each voucher is a one-off redemption.[/vc_toggle][vc_toggle title=”Can I use the Supersavings.lk voucher with other promotions given by featured businesses?”]It can be coupled with other promotions if it is mentioned on our Terms and Conditions or if the featured business allows it at the point of redemption. Otherwise the vouchers cannot be used with other promotions.[/vc_toggle][vc_toggle title=”Will I be able to cancel or return my order?”]If the payment is already made, the order cannot be cancelled hence you won’t be refunded.[/vc_toggle][vc_toggle title=”What do I do if I don’t get an email?”]The Emails maybe blocked or filtered hence contact us with the issue, we shall fix it up for you.[/vc_toggle][vc_toggle title=”How can my business be featured on Supersavings.lk?”]There are several ways for your business to be featured on our website. You can contact us regarding the same through E-mail or telephone. Our customer representatives will be in touch with you personally by visiting your business physically, through email or telephone conversation.[/vc_toggle][vc_toggle title=”Where is Supersavings.lk located?”]Address: 162, Galle Road, Colombo 04.
Tel: +94 (0) 112508090 / +94 (0) 114389415
Email: info@supersavings.lk[/vc_toggle][/vc_column][/vc_row]